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Vision and Values…

As new recruit signs Straightpoint mission statement, Mr Loadlink explains what it takes to make the lifting industry a safer place.

The blurb on the back cover of one of my favourite business books—Start With Why—reads, “…in business it doesn’t matter what you do, it matters why you do it. Steve Jobs, the Wright brothers and Martin Luther King have one thing in common…”

The author, Simon Sinek, starts the book by explaining how the Wright brothers beat a maths professor from Harvard who was backed by a whopping grant, into the skies because their passion, enthusiasm, commitment and, most importantly, their ability to inspire those around them was greater. Sinek goes on to explain how they, Jobs and Luther King all “started with why”.

I’m not out to emulate such greatness and I certainly have no aspirations to change the world, but I challenge the staff at Straightpoint to embrace our own mission statement with the same passion that inspired others to make a difference.

Why? Because we want to make the lifting industry a safer place.

Camarillo camaraderie

I also agree with Sinek that it is important to build a team of staff to show up because they believe in a company ethos (what he would call the WHY) not the pay cheque they receive for doing so. He says, “…pulling together a team of like-minded people and giving them a cause to pursue ensures a greater sense of teamwork and camaraderie.”

This has certainly been true of Straightpoint. We have grown exponentially as a business in recent years and are very particular about the personnel we introduce who will inspire further growth and do a little bit more each day to make the lifting industry a safer place.

At the turn of the month (September) I visited our North American headquarters in Camarillo, California where John Molidor, the general manager of Straightpoint Inc., has recently welcomed Tressie LaBass, customer and sales support administrator, who I introduced you to in my previous blog. Johnnny Gonzalez and Aaron Orsak (the latter is based in Houston) are also part of the US team.

We allude to the vision and values of our company during recruitment processes but it is most rewarding to present our official mission statement to new recruits so they can add their signature to those of existing staff and commit to helping each other realise our individual and collective goals. It’s not a set of rules or guidelines. It’s more than that. To some extent we make sure new recruits Start With Why.

I’ll take a moment to doff my cap to Gary Mullins, of Action Coach, who provided a valuable perspective from outside our company when we set our mission statement. I am hugely appreciative of the guidance and encouragement Gary has given the team and I to achieve our business goals in recent years.

Above the centrepiece of the statement—Making the lifting industry a safer place—is our goal: To maintain our global position as the number one supplier of load cells to the lifting, rigging and load measurement industries. Below it, we remind ourselves that we accomplish this through world-class customer service and innovative, forward-thinking products.

This text is surrounded by buzz words that are important to us, such as Teamwork, Professionalism and Dedication. Beyond that, we reference the practical components that continue to ensure our growth, like Marketing, Design, Sales and Manufacture.

Tressie, like all new recruits, understands that she is expected to adhere to these visions and values, but not be restricted by them. I know something that John and Aaron particularly enjoy about working for Straightpoint is that the business is flexible and dynamic enough to implement their product and strategy ideas.

Consider how much greater the rewards are by conforming to such a team ethic as opposed to having an isolated team of individuals who only come up with ideas because they think it’s their job to do so, knowing they probably won’t penetrate layers of bureaucracy and achieve sign off at board level.

Aaron presented a fantastic product idea during our meetings in Camarillo and he knows it will be followed up with our engineering team with a view to introducing the concept to market early next year. Congratulations, Aaron, on helping to make the lifting industry a safer place.

What would your company’s mission statement be if you Started With Why?

Autumn equinox

At the time of writing it is the Autumn (Fall) Equinox, which means day and night are of equal length today but, more importantly, Q4 is almost upon us (as it will be by the time many of you read this). The codes referenced above were prevalent throughout our Q4 and 2016 planning meetings, both in Camarillo and at Hampshire headquarters in the UK.

A conundrum always presents itself at this time of year when we’re target-setting: are products and engineering or marketing more important to executing a growth strategy? The answer is probably both (a mix between light and shade, perhaps) but it’s something we discussed at some length as we prepare to put THREE new products to market—the Running Line Dynamometer (the TIMH range); the Towcell, for towing applications; and ATEX, IECEx versions of our most popular product, the Radiolink Plus wireless load cell.

I’ve referenced before our intent to provide more product literature in local languages and we decided during my recent trip to the states to translate our web pages into Spanish. Tressie and Johnny were able to complete the translation in house which was a huge advantage. Thank you, Tressie and Johnny, for helping to make the lifting industry a safer place.

We’ll circulate a press release next month (October) about John Molidor conducting load cell training at our Mexico-based partner Cargo Lift. Thank you, John, for helping to make the lifting industry a safer place.

Ricardo Barroso, director at Cargo Lift, notes an increase in interest in force measurement technologies from his region. Ricardo and his team have the full support of our sales and engineering teams as we explore this land of mutual opportunity together. Engaging the local market with online material in their own language can only help; we’ve seen our partners RUD Lifting Japan Co. Ltd. do the same with printed literature.

On my way back to the UK, I stopped at Boston, where I visited our strategic partner Steve Torres, CEO at Group Four Transducers Inc. We team up on a lot of projects together and I also consider Steve to be a very good friend. It was great to catch up in a fabulous part of New England to discuss our families, strategy and the state of the market.

I caught up with my good friend Steve Torres, CEO at Group Four Transducers Inc., this month.

I caught up with my good friend Steve Torres, CEO at Group Four Transducers Inc., this month.

Last week, we exhibited at the LEEA Roadshow in Cardiff, where visitors discussed the LEEA Academy initiative and instructions for use and maintenance of lifting equipment. There is a sudden surge in interest to improve the contents of such instructions and LEEA will help by the publication of the LEEA-062 series of guidance notes to cover that particular subject. It’ll be exciting to watch how this develops.

Thank you for reading.

Keep following us on Twitter—@LoadCell—and use the hashtags #loadcell and #belowthehook.

Mr Loadlink

A big catchup….

radiolink plus loadcell

As usual, there’s lots going on in the world of Straightpoint! Read about my travels, meet our new staff, find out about our products being used on the UK’s highways, and read Straightpoint’s front cover story in Lift and Hoist International magazine!

Travels

I’ve just got back from my travels.
Firstly, I visited the Far East, including China,Singapore and Thailand. I’ve also just attended the Offshore Technology Conference (OTC) in Houston, Texas, US with John Molidor from our US office, where several key USA Straightpoint distributors were in attendance including Bishop Lifting and Delta Rigging.
After the show, John and I provided a sales training workshop with the Bishop Lifting sales team to bring them up to speed with new products and to discuss the numerous applications for the Straightpoint range of loadcells.

We then visited Delta Rigging’s facility in Angleton, TX to meet with up with the Delta sales team and take a look at their ever-growing fleet of Straightpoint rental loadcells.
We are also excited to welcome Mick Cropper, Delta’s Straightpoint product specialist who will be liaising with Delta’s staff, customers and John Molidor.

Visiting customers with Intermarine, Singapore

Visiting customers with Intermarine, Singapore

Visiting Kyloweigh in China:

Visiting Kyloweigh in China

New Staff in USA and UK!
I would like to introduce you to three new members of our UK and US teams.

Jenifer Wolfe joins our US office, who is working with the Western Hemisphere office as a liaison for customers and suppliers, bringing with her over ten years of customer and sales support experience.

straightpoint-usa new staff

Richard and Paula Sharp with Jenifer Wolfe (right)

Richard Woollett joins us as Financial Controller. Fresh from the world of commercial banking, he is well equipped to watch the numbers as the business continues to grow. Edwin Dunnell also joins our UK team as an experienced administrator, assisting with calibration reports and administration. Welcome to the growing team (more staff news to come in my next blog)!

straightpoint new staff

Pictured left to right: Richard Woollett, David Ayling and Edwin Dunnell

Case Studies:
I thought I’d let you know of a few recent (and varied!) applications of our loadcells:
Radiolink Plus helps with testing phase of new product US company Bardex Corporation, producers of heavy load handling and position systems for the offshore oil & gas/shipyard industries, recently used Straightpoint’s Radiolink Plus loadcell during the test and development phase of a product to protect wire rope as it is being pulled through the ocean during the towing of semi-submersible platforms.
The Radiolink Plus was used to measure both the clamping force as well as the load required to release the clamp and cover assembly.

Here is a brief video overview of the testing:

Christian Van Den Heuvel, Mechanical Design Engineer at Bardex Corporation said “This unit has been priceless for me. It’s much lighter than I thought it would be and I couldn’t have accomplished what I needed without this unit. It worked flawlessly.”

Straightpoint Products Being Used by The Highways Agency to Clear Carriageways Quicker
I’m delighted to announce that Straightpoint’s Radiolink Plus loadcells are now being used by The Highways Agency, which is responsible for operating, maintaining and improving the strategic road network in England. Following national training, the loadcells are now being used to enable quicker clearance of carriageways in the case of an incident. Highways Agency traffic officers use the loadcell devices to monitor and record towing forces, ensuring the traffic officer vehicles do not exceed their maximum safe towing capacities.
Straightpoint was located by Pro-tect Safety Signs to help deliver a loadcell solution to The Highways Agency. Pro-tect Safety Signs‘ Account Manager, Andy Roberts, told us ‘Since the very first day of this project, Straightpoint have been 100% effective and when faced with challenges and requests for bespoke solutions for our client, they have always come up with a solution and in cases where time was against us all, they have delivered.’

loadcells used by highways agency

Straightpoint loadcells in use by highways agency

Royal Connections!
Did you read Lift and Hoist International’s cover story about our Radiolink Plus loadcell being used to weigh two historic boats of note for Portsmouth Historic Dockyard recently? If you didn’t catch it, the article looked at how Straightpoint’s loadcell played a key role in weighing Her Majesty Queen Elizabeth II’s Royal Barge as well as a WWII rescue boat. Richard Hellyer, a volunteer from the Portsmouth Naval Base Property Trust, said ‘primarily we needed to know exactly how much these two boats weigh so they could be safely lifted or transported by road. In addition, we are putting new engines and new propellers into one of the boats, so we needed all the correct measurements and weights to fit the right propeller.’  Click here to read the full article

If you have an application for one of our products you’re able to share with us (text and images or video), I’d love to hear from you, too… (if so, a Straightpoint goody bag awaits!)

And Finally…
Our partners Van Gool in the Netherlands have been carrying out some extra tests on our 200t Radiolink!!!

Van Gool performing extra tests on 200T RLP load cell

Van Gool performing extra tests on 200T RLP load cell

Quiz Night
Straightpoint UK recently entered two teams into a charity quiz night, organised by our company accountants, Moore Stephens, as part of their annual charity fundraising. Over £1500 was raised at the quiz night, which is being donated to Chestnut Tree House, a brilliant children’s charity that provides hospice care for sick children as well as support for their families, whose aim is ‘to make every day count. The good days, the bad days and the last days.’ It was a great evening and the questions were varied and difficult. ‘Straightpoint Strollers’ had a healthy mid table finish (I won’t mention where ‘Straightpoint 6’ came!!!) Andrew Henshaw, Managing Partner at Moore Stephens told us ‘We could not have done this without the fabulous support of our clients and business friends, who have been more generous than we could have hoped for. But it is for a terrific cause!’ I look forward to supporting your charity quiz again next year with some more Straightpoint teams!

Straightpoint charity quiz night

Straightpoint charity quiz night

LiftEx 2014
The Straightpoint team were part of  the LiftEx exhibition in London’s ExCel where I gave a presentation on a new model of our Radiolink Plus in the Innovation Theatre.
Straightpoint were runners up in LEEA 2014 innovative product award after showing their new model of the best selling Radiolink plus.
But more about this next time….