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Whoosh! …

Mr Loadlink has returned from North America, where he welcomed a new recruit, visited the Auto Club Raceway and continued his winning run on the golf course.

North America is one of our hottest markets, as last month (February) proved.

While John Molidor, general manager; and Aaron Orsak, technical sales engineer, at Straightpoint Inc., were at a topsides-themed event in Texas, the new operations manager of the subsidiary, Myron Jones, and I strategised at Camarillo, California HQ.

The increase in our U.S.-based personnel—Tressie LaBass, customer and sales support administrator; and Johnny Gonzalez, technician, make up Team America—is indicative of the growth we have achieved but, more importantly, serves as a statement of intent. We are serious about making the lifting industry a safer place.

Gazelle companies are awash with opportunity, but the challenges are often underestimated. A lot of it is about timing. A rapidly growing manufacturing business needs infrastructure, personnel, product availability, world-class customer service and more to keep up to speed, but implementing strategy prematurely or growing a team too quickly can be counterproductive.

Big hitter

Industry has noted that Myron, our newest recruit, is a former CEO of a very successful company, and a manufacturing leadership heavyweight. Straightpoint Inc. has reached a stage in its development where we need such expertise to pioneer continued growth, particularly when our A-Team needs to be in two places at once.

The recent Topsides, Platforms & Hulls Conference & Exhibition in Galveston, Texas, was a good example. John and Aaron were busy raising the profile of the new IECEx version of our most popular product, the Radiolink Plus wireless load cell, while Myron and I were dotting the i’s and crossing the t’s of our latest business plan.

As our press release announcement about Myron’s arrival covered, he has been at the helm of a business operating at about $300m in annual revenue, but that taught him as much about the importance of sound planning and rolling with the punches as it did keeping balance when riding the crest of a wave.

Myron speaks with experience. He knows what it is to grow at over 20% per annum in sales and reinvent company structures to target new business. We’re not about to initiate any seismic shifts, but we do have a proven ability to react to the demands of the market. Adaptability is going to be key to success under the leaden skies of the lethargic oil and gas sector.

Power reserves

The launch of the new IECEx version of our most popular product, the Radiolink Plus wireless load cell (or explosion proof dynamometer, as it is more commonly referred to in North America) was well received at Topsides. Regardless of the price of oil, the industry will continue to embrace safety systems and that’s exactly what our Zone 0, 1 and 2 product is.

True, even the optimists at the show don’t expect the oil and gas market to return to buoyancy any time soon, but orders for safety-based equipment continue to rise alongside large-scale orders for heavy-lift applications. Topsides only reinforced our theory that the steady flow of standard orders, that are typical in an industry running on full cylinders, will not return for a while.

It means we will increasingly promote load cells to construction, salvage, decommissioning, entertainment and other markets. Myron will help us position our business to do so. A recent case study about 40 10 ton compression load cells monitoring forces on temporary shoring columns used to support two tower cranes during the Century City Mall project on Santa Monica Blvd., Los Angeles, California, serves as a good example of diversification.

Construction and structural monitoring projects like this will become increasingly common, which is a trend that fits well in the business plan given the volume of units and site duration that is typical with such work. In the UK, we are involved in a particularly innovative below-the-hook device for use on tower cranes which, again, is distanced from oil prices.

Fellow Englishman Dave Mullard enjoys cloud cover in usually sunny California.

Fellow Englishman Dave Mullard enjoys cloud cover in usually sunny California.

It was opportune to involve Dave Mullard, our new business development manager (and big pound-for-pound industry puncher in his own right), in my latest trip across the Atlantic. Many businesses wouldn’t have justified the cost of the flight but it would have been ignorant not to take the opportunity to introduce him to the stateside team, having joined the UK operation at the turn of the year.

Quiet (and loud) hours

I blogged last year about an article I read outlining the importance of what the author called “quiet hours” away from the pressures of modern day life. I guess it’s another way of putting the Work Hard, Play Hard adage.

With such personal development in mind, Dave completed the teams for a Texas Scramble on the golf course, where Myron and I took on (and beat) him and John. Winning isn’t everything, as I reminded the losers after the game, but it was great to continue my streak having lifted the Load Cell Golf Cup last year, defeating Gary Mullins, of Action Coach; and LCM Systems boss Steve Sargeant, in very different, English conditions.

Such extracurricular activity was abundant last month. Next, Dave and I joined my good friends Richard and Paula Sharpe, of Intelligent Weighing Technology, to let off some steam at a shooting range. It’s amazing how firing an assault rifle, pump action shot gun, a 9mm pistol and a .357 Magnum revolver (the latter was my favourite) can calm the soul.

Another memorable day out was at the Auto Club Raceway in Pomona, owned by the National Hot Road Association, where I joined Johnny, John and his son, Michael Molidor, to purr over the drag racing cars. I’ve had to put a lot into words for this blog in recent years but I’m honestly struggling to capture the sound and speed of these extreme machines, which can go from zero to over 325mph on their quarter-of-a-mile track. Best I can do is… Whoosh!

Anyway, back on track…

As Dave returned to the UK (he’s since been seen with a bucket of balls at the Waterlooville Golf Course driving range), Aaron flew into town from his Houston base so the whole U.S. team could sit down and somewhat belatedly go through the final 2016 business plan. The buzzword is the same on both sides of the pond—Growth.

Germination

I’m confident we can achieve another set of ambitious targets by further equipping our existing distributors to penetrate new markets and seeking new business. I’d advise other companies in a similar position (many of us are insulating against the same climate) to look at the finite details.

When was the last time you checked the online catalogue of your distributor network? It’s remarkable how many I look at in other sectors who are carrying out of date kit. In our case, that would mean the IECEx Radiolink Plus would be effectively invisible to that distributor’s audience. Imagine the disconnection with the positivity generated at Topsides.

As an aside, I take it as a huge compliment when I look at our website data every week and see so many competitors looking at our web pages.

Meanwhile, during a hectic February, I spent a couple of days in Chicago spending time with Ace World Companies vice president, Camron Ghanemi, who has facilitated the use of our equipment in a number of notable applications recently. I also squeezed in a couple of meetings with prospective partners in the Windy City.

Enjoying a meal with Steve Torres, ?CEO at Group Four? Transducers Inc., (centre) and his father, Sidney.

Enjoying a meal with Steve Torres, ?CEO at Group Four? Transducers Inc., (centre) and his father, Sidney.

The month concluded in astronomically expensive Miami, Florida, where I spent some time with Steve Torres, CEO at Group Four Transducers Inc., based near Boston in Massachusetts; and 3S Fabrications Pvt Ltd, of Sri Lanka. Remember, Steve and his team were part of the consortium that developed a new product for measuring tension on lines recently launched by Straightpoint, the Running Line Dynamometer (or TIMH), part of our tension in motion range. It was good to gather more intelligence on the marketplace from someone at the coalface.

Johnny Gonzalez is flying to the UK for training next week before I travel east again to a number of regions, where I’ll get a new stamp on my passport in Labuan, a federal territory of Malaysia off the coast of Borneo in East Malaysia. So there’ll be lots more to talk about next time, no doubt.

Follow us on Twitter—@LoadCell—and use the hashtags #loadcell and #belowthehook.

Mr Loadlink

To the Power of Three

As the British summer disappears in a torrent of rain at Havant, UK headquarters, Straightpoint is awash with new products. Mr Loadlink explains

In Latin, “Omne trium perfectum” means everything that comes in threes is perfect. There’s certainly something about groups of three that invokes an emotional response. Take the Three Wise Men, the Three Musketeers or the Three Blind Mice, for example.

It’s certainly true that good things come in threes at Straightpoint this summer, as three new products are ready to launch almost simultaneously. Such has been the varied nature of the paths these products have take from conceptualisation, it’s remarkable that they’ve all reached this point at the same time. It’s almost as though it’s meant to be; as if it were written in the same stars that were so important to the Three Wise Men.

The three products I’m talking about are the Running Line Dynamometer (the TIMH range); the Towcell load cell, for towing applications; and ATEX, IECEx versions of our most popular product, the Radiolink Plus wireless load cell. The Towcell is available even as I write this, while the new explosion-proof products are awaiting certification that we expect to receive in the coming weeks, about the same time that the TIMH range will be ready.


This isn’t the place to go into detail about the features of the new products but they’re examples of the continued evolution of the company and, moreover, demonstrates our ability to diversify our range to penetrate new marketplaces and provide a broader mix of products to the sectors that we have served to date with force measurement, load monitoring and suspended weighing load cell technologies.

For example, the TIMH range will be particularly useful in the marine, offshore and towage and salvage industries where there is no anchor or dead end and a loadlink, digital dynamometer or other load cell are unsuitable to measure tension force. The TIMH is constructed from marine grade stainless steel and will also, as an option, calculate lineout in metres or feet and line speed.

Towcell, meanwhile, is a towing device for road going vehicles that displays wirelessly the weight being towed. The launch represents evolution of a product that started as a hybrid of the Radiolink Plus following an enquiry from the UK Highways Agency. The agency had a fleet of lease vehicles and needed to ensure they were not towing over capacity and damaging clutches, axles and other components.

Also an enhancement of the Radiolink Plus, the ATEX and IECEx versions of the product will be assembled on a brand new production line ensuring that we can continue to provide quick delivery to job sites around the world.

I want to take a moment to reference the dedication to the project shown by Roshan Divakaran, our design engineer, who has overseen the product’s development from the outset.

Roshan Divakaran

Roshan Divakaran holding our latest new product

Roshan and the team have worked tirelessly with the Sira Certification Service, an independent certification body, to meet the requirements of ATEX and IECEx, while ensuring that we can put a production line in place ready to deliver with the same short lead time that epitomises our entire range. Customers in marine, highways, oil, gas, heavy lift and many other industries know that this ability is a hallmark of the company.

Learn or leave

Another Latin phrase I like is “Aut disce aut discede,” which broadly translates to “Learn or leave”.

Every product launch can teach one something about a market, a company and the supply chain that will take it to lifting (or towing) applications in industry. What these three particular products have reiterated to me is the importance of making sure the arduous processes that are sometimes involved—especially true of explosion-proof product launches—are respected and completed in tune with the overarching ethos of the company.

There would be little point in launching a product if we couldn’t provide it to the same quality, at the same speed, for which we are known. I’d go so far as to say it is our number one selling point. Towcell customers will expect the product to be effectively on the shelf, while we’ll exceed the expectations of Running Line Dynamometer customers in delivering product within a week. Oil and gas clients already know well of our ability to do that.

You can take a lot from the success experienced to date in shaping your future. Aut disce aut discede, one might say. Within each successful product, where is there a component or piece of engineering that could be utilised by another application?

John Molidor, the general manager of our North American subsidiary, considered this when introducing to manufacturers and end users of two-point (swing stage) adjustable suspension scaffolds our load shackle that will measure the combined weight of personnel and tools prior to use. It’s a market that could consume our product pretty much as it exists. The entertainment industry is another sector of interest, as discussed in last month’s blog.

It’s worth asking yourself, how might your products be used in other applications you haven’t yet considered or components applied to the continued improvement of your offering?

We’re constantly asking ourselves questions to challenge the company and the individuals within it. As a result, we approach the final quarter of the year as a very different business to that which turned the corner of the year eight months ago. It’ll look very different again this time next year, I’m sure, as distributors and users continue to inspire innovation and ingenuity.

“Work hard. Never give up.”

Part of that evolution and improvement will be represented by the new faces that we introduce to the business. Our North American subsidiary has been a focal point of our growth for some time; we recently welcomed former Bishop Lifting Products and Certex USA employee Aaron Orsak as technical sales engineer. Aaron is based in Houston and covers the Texas, Louisiana, Mississippi and Alabama regions.

tressieFurther west, we have expanded our team at US headquarters in Camarillo, California, with the addition of Tressie LaBass, who joins as customer and sales support administrator. The quality of personnel we are now able to attract is another yardstick by which we can measure our progress. I particularly like Tressie’s LinkedIn tagline: “Work hard. Never Give up.” Hear, hear!

What’s the Latin for that, I hear you ask. Something like “Labor omnia vincit,” I think!

The aftermath

Tremors are still being felt throughout the industry following the news that Konecranes Plc and Terex Corporation will combine their businesses in a merger of equals. The combined company, to be called Konecranes Terex Plc, will be a leading global lifting and material handling solutions company with estimated combined 2014 revenues and EBITDA of $10 billion and $845 million.
I know there have been many references to consolidation—and fragmentation—of the industry, particularly from these companies, but this surprised me. I’d be interested in the challenges and opportunities such a significant merger presents for your company.

Only as I was posting this blog did news break that Schlumberger, a leading oilfield service provider, will buy Cameron, one of the biggest oilfield equipment manufacturers, in a deal worth a whopping $14.8 billion!

I’m off to the states to spend some time with John, Tressie and the team before drawing breath in readiness for another trade show season which gets underway as always in September. I look forward to catching up with some of my readers over the next few months.

Thank you for reading. Keep following us on Twitter—@LoadCell—and use the hashtags #loadcell and #belowthehook.

Carpe diem!