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Brexit Balls-Up…

We’re stuck with Brexit so now’s the time to get on with creating a future that our companies and families can thrive in. The ongoing stagnation of negotiations and lack of vision for the post-March 2019 era is bad for everyone, says Mr. Loadlink.

I didn’t vote to leave the European Union, but that’s not the point. This blog isn’t going to bewail at the 23 June 2016 referendum result, nor am I remorseful that just a minority of the 51.9% of Leavers didn’t vote differently to swing it the other way. The EU had its imperfections and it needed improvements, I accept that, and if most people felt the best way to deal with it is leave the table of jurisdiction and debate, then I respect the decision.

However, what really takes the jam out of my doughnut—or flicks the juicy cherry off my Belgian bun—is the debacle we find ourselves enduring now.

What does Brexit have in store for us?

What does Brexit have in store for us?

If Brexit Day is in your diary, 29 March 2019 will either loom like a cliff edge or represents the gateway to a utopian new era. Either way, it’s in our collective interests that when the clock ticks over to 11:01pm on that night, the divorce issues and other matters have been settled between the EU and the UK to a point where we can continue to flourish as global, trade-dependent businesses, through the transition period to the end of 2020, and beyond.

The worrying thing is, both sides are trying to agree on the outline of future relations on travel, trade, security, and everything else, in just the next six months. And we’re off to a lethargic start to say the least. Sacré bleu!

Cast your mind back to another close vote in 2005, when London won a two-way fight with Paris by 54 to 50 to host the 2012 Olympic Games. That gave us seven years to organise a sports event and, while it was a spectacle to behold, even the well-oiled machine responsible for its delivery wouldn’t have called it a stroll in the Olympic Park.

I can’t help but think Brexit negotiations with the EU are going round in circles.

I can’t help but think Brexit negotiations with the EU are going round in circles.

Breaking the mould

The International Olympic Committee (IOC) gives their host cities plenty of notice because events of this scale take time to organise. And that’s even considering the fact that there are many successful blueprints throughout history to work with. Further, there are strict rules of competition to adhere to. With Brexit, we’ve never done it before, there are no rules, and we’ve got just a few months to get it right. Wish us luck!

Whether there will be appreciable changes to our business and personal lives at the moment we walk away from the EU depends greatly on the negotiations in the months leading up to the big day. We could find ourselves part of a largely seamless transition or, if they fail to come to any decisive deal, a much more hair-raising Brexit will ensue. It could be like the Olympic diving event taking place into the same pool as the water polo, with the newly introduced golfers trying to tee-off whilst sharing the same springboard—simultaneously. I can’t help but picture a scene from the book, Where’s Wally?

It’s no wonder therefore that car giant BMW recently followed plane manufacturer Airbus in warning about the consequences of Brexit uncertainty. And it’s that ambiguity, ambivalence, unpredictability, doubtfulness, inconclusiveness, mystification, perplexity, and questionableness, that I principally want to address in this article. When have you ever heard a favourable financial statement in a company’s quarterly review and heard any of those words mentioned? Any oscillation gets business nervous and right now, many big firms are shaking in their boots.

BMW are among the latest big companies to express concerns over a lack of clarity on what the UK will look like post-Brexit.

BMW are among the latest big companies to express concerns over a lack of clarity on what the UK will look like post-Brexit.

Driven mad

My stomach turned when I heard BMW high-flyer Ian Robertson talk about “contingency plans” but applaud anyone pleading with our negotiators and the process as a whole to get a handle on the Brexit deal. Remember, the customs union brings together the EU’s 28 (soon to be 27) members in a duty-free area, in which they pay the same rate of duty on non-EU goods. Other business leaders have expressed their desire to stay in the customs union even after Brexit unless there is a clear, concise, robust alternative. Prime Minister Theresa May, however, has ruled that out.

The BBC recently reported that about 50% of the UK’s total $1.1 trillion trade in goods last year (2017) was with the EU.

As a small business owner and proud member of the UK’s, indeed the world’s, small and medium-sized enterprise (SME) community, I am fearful that we lack a voice in these dealings. Brexit is a deal-or-no-deal scenario but either way, we’re out. I listen to politicians and other commentators at the moment and I wonder if they realise that.

This isn’t something we can postpone, or ask for an extra day to check our spelling and grammar. Brexit is coming for us all, however we voted in the referendum. Many companies, like my own, import and export parts and products to / from our biggest market—Europe—and all over the world. Such activity is our lifeblood; we can’t setup on Havant High Street and start trading to passers by.

Mrs. May warned us recently, “no-one will get everything they want” out of negotiation but remains confident a deal can be done. What does that mean, especially when such optimism (is it even optimistic?) is tempered with reality checks over less access to the single market and warnings over the complexity of the task in hand. Surely we should be beyond that. We knew Olympic archery would take place at Lord’s cricket ground over two years before the first arrow would be fired for goodness’ sake. They only had to put a couple of targets up and pace out the right distance.

Much of what I hear from politicians is off target.

Much of what I hear from politicians is off target.

Splitting up

Breakups are tough, as Brexit is proving.

Politicians are charged with the responsibility of getting us to dry ground, which does little to settle our trigger fingers in business. Again, I’m not making any points about political persuasions but the UK government of the day is bickering over internal differences, making a no-deal scenario all the more likely, and we’re not seeing any guidance, leadership, or resolution from across the benches.

Jean-Claude Juncker, president of the European Commission, has spoken of his discontent over the “split” government’s cabinet, which should serve as a massive wakeup call to fall into line behind a plan. We’re as devoid of leadership at the top of British politics as we’ve been in my lifetime, at a moment when we need it most.

The UK entered the EU in 1973, as did Denmark and Ireland. It means that 45 years of trade and customs; commerce; medical and scientific research; security matters; military agreements; and much more, stands to be undone. I hope we don’t have to suffer the grim possibility of a physical embodiment of Brexit in the shape of a hard border, complete with customs posts and police, separating Northern and Southern Ireland, which will become EU and non-EU places. I’ve never much liked borders or walls.

When I was on holiday in Croatia earlier this month (June), I watched a World Cup match with Croats and representatives of many different nations. We drank and discussed the international language of football. It wasn’t complicated—Brexit is, I get it—but the beautiful game is symbolic of so much in life. My company, Straightpoint, makes load cells that our global partners sell into their local markets all over the world. It too is a beautiful thing. We want to carry on doing business and making the lifting industry a safe place. I hope Brexit will let us, especially at a time when the internet has made it easier for us to be more united than ever before.

Mr. Loadlink

There’s the beautiful game, then there’s Brexit.

There’s the beautiful game, then there’s Brexit.

Busy Fools and Discourses

A common character trait of many businesspeople, especially entrepreneurs, must be kept in check, says Mr. Loadlink.

I was jet lagged, my inbox was exploding, and I couldn’t remember the last time I went horse racing. For a moment, I wasn’t even sure what day of the week it was.

Now, I remember that time well; I made a note of it just to make sure I don’t go back. It’s not important when it was—only my close friends and family even know about it (until now!)—nor does it matter what label I put on my state of mind (burn-out could be one) but it was crucial that I learnt from it.

I’m very proud of my work ethic but I let it get the better of me. I’d convinced myself that one more hour with my nose millimetres from the grindstone was always worth it. I saw no harm in waking up to a notepad full of ideas and scrawled diagrams on my bedside table—the product of sleepless nights wondering how to gain 1% more productivity here or 2% more margin there. I thought, isn’t it great that I can be creative when everyone else is asleep? I cursed the hours when my body finally succumbed and I completely shut down; exhausted, I sunk into the pillow before I’d even thought about trying to get some sleep.

Sadly, many readers of this blog can probably relate to this. After all, what makes us successful entrepreneurs is a passion for what we do. And that’s the hardest thing to rein in. I never cursed any sleepless night, or 80-hour week (many were probably more) because I loved every minute of them. The buzz of working on an overnight flight before landing and going straight into the office was like a drug. Cramming as many trade shows as possible into a spring or autumn season kept adrenaline whizzing through my body at such a rate that I sometimes had to remind myself to eat.

That was ok, though, because there was always someone to have a networking dinner with so we could talk about work in between mouthfuls.

In hindsight, it’s clear how clouded my senses had become. I justified to myself missing barbecues with friends and family; and saw the layers of dust building up on my golf clubs as a sign of my success. I remember thinking back to the days when my company was in its infancy and I had time to swing a club or put on a snappy suit and spend a few hours at Goodwood, which is not only my local racecourse but also one of the most picturesque in the world. That entire caper was for those with time on their hands or a lack of drive. I couldn’t keep count of my shots on a course or place bets at a track and answer phone calls or brainstorm at the same time. So I didn’t do it.

Stress out

Any medical professional will tell you that enduring a state of stress over a long period of time is a harmful thing. It puts strain on all the organs and bodily functions that we need to take care of the most. The side effects—loss of appetite, sleepless nights, low immune system, low energy, headaches—are there for an individual to feel and their friends and family to see, but they’re somehow suppressed or given a different label. It’s the quality of air in aeroplanes that makes one feel drowsy, I’ve heard it said. Or, no wonder that high-flying business owner has constant headaches, performing such wizardry on spreadsheets until the small hours.

When entrepreneurs get together it creates an intoxicating, yet dangerous, environment. See a group of over-worked, highly stressed professionals in a huddle, laughing, and it’s usually because one of them has mentioned a television programme or favourite pastime. They might even have had the audacity to mention the upcoming weekend. Champagne is spat from their ulcer-ridden gobs and they double over their big guts. One scoffs: what chance have I got to watch TV?; another boasts: weekend, what’s that?; I remember when my handicap was down to seven—now I couldn’t even hit it off the tee, roars the most pale-looking of them all.

If none of this incentivises a reader to slow down, get this: working so many hours actually makes a person perform worse. Chances are, a solid 50-hour week and a weekend off with the family, perhaps with a gentle coaxing of ducks into a row on a Sunday evening, will yield greater productivity and efficiency than an 80-hour week where one has barely spared time to ask how a loved one’s day at school or work went. Think about it: how could I have been as dynamic and engaging at a trade show on the morning after an all-nighter at the laptop, than when I’d had a relaxing meal, seven hours of sleep, and a healthy breakfast? The mind is a powerful thing and it can seemingly convince a person, especially an entrepreneur, of anything.

Any medical professional will tell you that enduring a state of stress over a long period of time is a dangerous thing.

Any medical professional will tell you that enduring a state of stress over a long period of time is a dangerous thing.

Here are my top four tips for anyone getting sucked into the world of busy fools:

  1. Get active

Schedule activities away from work and make them business-free zones. Whether it’s fishing, golf, horse racing, or billiards (fresh air activities are better), put plenty of it in the diary and make them as important as quarterly board meetings. Further, when the rod is cast, the ball is thwacked onto a fairway, the bet is place, or the black is potted, don’t let the workplace detract from the moment. Turn off one’s mobile phone and don’t put anything work-related in the diary immediately afterwards that might create a distraction or tempt a person to rush away from the fun. It’s amazing how mind, body, and soul can benefit.

Schedule activities away from work.

Schedule activities away from work.

  1. Take long holidays

It’s remarkable how many successful people, with plenty of money, don’t take holidays. I’ve heard (and made) all the excuses in the book: I’ve got too much on to leave the office; I’d only spend the whole time in the room working; what if I couldn’t get reliable Wi-Fi?; I’d have too much to catch up on when I got back; the company would lose momentum without its leader; what example does it set if I sit on a beach for two weeks?; I’m happier at work than on a sun-bed or sight-seeing so what’s the point?

The most laughable of all of these is the necessity for a business leader to be at their company’s beckon call 24/7. Of course, it would be unwise to take a three-month tour of the Far East just days after registering a UK-focussed business at Companies House, but there’s something wrong with an established, successful firm if the wheels come off when the boss takes some time off. (I’ll come back to this point.)

  1. Prioritise relationships

There’s no point reflecting on a great career, prematurely bound to a rocking chair, if it has come at the cost of every hobby, friend, and family member a person had. It’s no badge of honour or achievement to say, “I’m a great businessman, that’s why I haven’t got any friends or family.” Make time for immediate and distant family; sign-up to memberships that have nothing to do with business; be on a WhatsApp group with people who don’t even know what you do for a living; have a circle of friends that ask how you are but not how work is going. At times of great need, these are the people who will step in, not the customers or suppliers that get the majority of an entrepreneur’s time. Get to the office on a Monday morning having forgotten about what it looks like for 60 hours.

  1. Take email off your phone

This has proven to be a game-changer for me. Like a lot of business leaders, indeed, anyone in most jobs these days, I get bombarded by emails that range from important messages from by business partner to spam about money laundering schemes. I got into a mentality that I was being judged by the time it took me to respond, forward, delete, or act upon messages. If it was 2:05am and a customer had asked a question, they’d have the answer by 2:10am. Every time I felt my phone vibrate, I’d check the message and deal with it. Now I have to log into my laptop to access messages, which is inconvenient and takes time. Great! It means I only address them when I’m settled at a desk with a cup of tea—not when I stir in the middle of the night.

Taking email off my smart phone has drastically reduced stress levels.

Taking email off my smart phone has drastically reduced stress levels.

I wholeheartedly embrace the benefits of technology and I love my smart devices, but being a slave to an inbox is foolish. When I started my career as a rep, I used to carry a bag of 2p coins with me so I could stop and use a payphone by the roadside if I was running early or late for an appointment. Businesses back then still turned over millions of pounds. Whilst our companies are reliant upon technology and the efficiencies it creates, nothing is going to happen if an email doesn’t get replied to when one is at an airport or taking a taxi to a hotel.

As Steve Torres, CEO at Group Four Transducers Inc., told me once near his home in Boston, Massachusetts, it’s important to take time to smell the roses.

Good luck, Jessi; welcome, Kizzie

I alluded to the importance of systemising a business and building a strong team earlier in the piece. I don’t want to lose the hands-on approach that’s served me so well over the years, but much of being able to step away and implement any of the four tips outlined above depends on an entrepreneur’s ability to delegate and entrust a team.

We were very sorry to see Jessi Boskovic leave us recently; she had been with SP since school and blossomed into a consummate professional. However, we wish her well with a new challenge and remain proud that she will use the experience gained with us to no doubt be a huge success elsewhere. Jessie has been replaced by Kizzie Cordwell, inside sales, and the team is excited about working with her in the immediate and long-term future.

We had 18 applicants for the job and Kizzie was the outstanding candidate. I talk (and blog) a lot about the DNA we look for in prospective employees and we’re confident we’ve chosen wisely in our latest recruit.

Thank you for reading and use the hashtag #loadcell on social media.

Mr. Loadlink

It is important for business leaders to allow members of staff to represent the company on the front line. Dave Mullard, business development manager; and Mike Neal, product sales engineer, did a great job at the recent Vertikal Days, I hear.

It is important for business leaders to allow members of staff to represent the company on the front line. Dave Mullard, business development manager; and Mike Neal, product sales engineer, did a great job at the recent Vertikal Days, I hear.